[ILL-L] Ariel changing documents to GDIs

[Sharon Weber]

Linda,
This happened to us all the time. We stopped sending articles that way because of it. We now just do email pdf's to requestors. It eliminates having to do them over and over again. If you find out what causes it, I'd sure like to know.

Sharon Weber
Interlibrary Loan Assistant III
Porter Henderson Library
Angelo State University
Member, The Texas Tech University System
San Angelo, TX 76909
325-942-2154
Sharon.Weber at angelo.edu
These statements are mine and should not reflect on Angelo State University



-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Linda Neely
Sent: Monday, November 03, 2008 9:19 AM
To: ILL
Subject: [ILL-L] Ariel changing documents to GDIs

Hi folks.   I wonder if anyone else has had this problem.

We are running Ariel v. 4.1.1 with a Minolta PS 5000c scanner.   The scanner is supposedly creating PDFs but when we sent the documents via Ariel many of them are transformed to unreadable GDIs.    Does anyone know what we can do to stop this from happening?   We send and delete documents, so we often have to rescan and mail them if we're the only lenders.   Not what we need for efficient workflow....

Linda K. Neely
Reference,  Interlibrary
Loan & MeLCat Librarian
Library of Michigan
Department of History, Arts & Libraries
702 W. Kalamazoo Street
Lansing, MI 48915
www.michigan.gov/libraryofmichigan

My Phone: 517-373-3687
Fax:  517-373-5853
Email: lneely at michigan.gov




_______________________________________________
ILL-L mailing list
ILL-L at webjunction.org
http://lists.webjunction.org/mailman/listinfo/ill-l