[ILL-L] Ariel changing documents to GDIs

[Linda Neely]

Hi folks.   I wonder if anyone else has had this problem.  

We are running Ariel v. 4.1.1 with a Minolta PS 5000c scanner.   The scanner is supposedly creating PDFs but when we sent the documents via Ariel many of them are transformed to unreadable GDIs.    Does anyone know what we can do to stop this from happening?   We send and delete documents, so we often have to rescan and mail them if we're the only lenders.   Not what we need for efficient workflow....

Linda K. Neely
Reference,  Interlibrary 
Loan & MeLCat Librarian
Library of Michigan
Department of History, Arts & Libraries
702 W. Kalamazoo Street
Lansing, MI 48915
www.michigan.gov/libraryofmichigan

My Phone: 517-373-3687
Fax:  517-373-5853
Email: lneely at michigan.gov