[ILL-L] Closed Requests Still Retaining Patron Data forAnyoneElse?

[MARINGER Cassie]

For many institutions, the concern is related to law enforcement
requests.  If your library keeps patron data and a law enforcement
request is made for you to surrender that information, then your
patron's privacy is compromised. 
 
if your library does not keep information connecting a patron to the
materials they borrow, then there would be nothing to surrender that
would violate patron privacy.
 

Cassie Maringer, Senior Library Assistant, Interlibrary Loans 
Washington County Cooperative Library Services (OQX) 
111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036 
Phone: 503-988-5576  /  Fax 503-988-5221 
Email: cassiem at multcolib.org 

	-----Original Message-----
	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Megan Bayonet
	Sent: Friday, May 09, 2008 12:17 PM
	To: 'Interlibrary Loan Listserv'
	Subject: RE: [ILL-L] Closed Requests Still Retaining Patron Data
forAnyoneElse?
	
	
	As the new and still confused member I feel obligated to ask
this...  Why do we need to remove patron information from old requests?
Is this mandated somewhere?  I understand the privacy issues but it
seems that there are other security measures that would accomplish that
(like locked filing cabinets and computer passwords).
	 
	Megan Bayonet
	Interlibrary Loan Coordinator
	mbayonet at mbc.edu
	540-887-7317
	 

________________________________

	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of MARINGER Cassie
	Sent: Friday, May 09, 2008 2:05 PM
	To: Interlibrary Loan Listserv
	Subject: RE: [ILL-L] Closed Requests Still Retaining Patron Data
for AnyoneElse?
	
	
	I have noticed, that, too.  It appears that the patron info is
still available for about two days after the request closes.  Any longer
than that, and the field is gone.
	I mentioned it to an OCLC employee at a training session once,
and they seemed mystified by it.  If you notice that the patron info is
still available much longer than two days, then I'd recommend reporting
it to OCLC support.
	 
	 

	Cassie Maringer, Senior Library Assistant, Interlibrary Loans 
	Washington County Cooperative Library Services (OQX) 
	111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036 
	Phone: 503-988-5576  /  Fax 503-988-5221 
	Email: cassiem at multcolib.org 

		-----Original Message-----
		From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Kathleen Spring
		Sent: Thursday, May 08, 2008 9:57 PM
		To: Interlibrary Loan Listserv
		Subject: [ILL-L] Closed Requests Still Retaining Patron
Data for Anyone Else?
		
		

		Good evening,

		 

		Has anyone else noticed that some of their recently
closed requests are still retaining patron data in OCLC?  I have run
into two different instances of this today; both requests were closed
within the past 3 weeks.  I thought that OCLC had specifically stated
that this data would be stripped to maintain privacy for our patrons.

		 

		Regards,

		K.

		______________________________

		Kathleen Spring

		Evening Supervisor

		Nicholson Library

		Linfield College

		503-883-2711

		 

		 

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