[ILL-L] Closed Requests Still Retaining Patron Data for Anyone Else?

[Avery Hicks]

I agree. I think there's more of a concern about privacy with active  
requests, which often have paper forms floating around. Closed  
requests don't usually have paperwork associated with them--it's long  
gone, which is why the whole concept of being able to view closed  
requests is so useful in the first place.

Nobody is going to see them except staff with authorization to log in  
to the system, who have a good reason to be looking for the  
information. It's really useful when you're trying to follow up on an  
old request.

-A. Hicks

Quoting "Merle J. Slyhoff" <mslyhoff at law.upenn.edu>:

> I hadn't noticed, but actually like that the information is still
> available.  I never understood the privacy issue with completed
> requests.  When the request is active the patron information is there
> for all to see; why does it have to be stripped from old requests?
> There have been many instances when I needed the patron information for
> completed requests and without that piece of data have not been able to
> respond to patron questions.  What am I missing in the need to strip
> names from completed requests?
>
>
>
> Merle
>
>
>
> *******************************************************************
>
> Merle J. Slyhoff                                     V: 215-898-9013
>
> Collection Development &                      F: 215-898-6619
>
> Document Delivery Services Librarian     E: mslyhoff at law.upenn.edu
>
> Biddle Law Library
>
> University of Pennsylvania
>
> 3460 Chestnut Street
>
> Philadelphia, PA 19104-3406
>
> ________________________________
>
> From: ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org] On Behalf Of Kathleen Spring
> Sent: Friday, May 09, 2008 12:57 AM
> To: Interlibrary Loan Listserv
> Subject: [ILL-L] Closed Requests Still Retaining Patron Data for Anyone
> Else?
>
>
>
> Good evening,
>
>
>
> Has anyone else noticed that some of their recently closed requests are
> still retaining patron data in OCLC?  I have run into two different
> instances of this today; both requests were closed within the past 3
> weeks.  I thought that OCLC had specifically stated that this data would
> be stripped to maintain privacy for our patrons.
>
>
>
> Regards,
>
> K.
>
> ______________________________
>
> Kathleen Spring
>
> Evening Supervisor
>
> Nicholson Library
>
> Linfield College
>
> 503-883-2711
>
>
>
>
>
>
> --
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
>
>



Avery Hicks
Reference Librarian
Williamsburg Regional Library
7770 Croaker Road
Williamsburg, VA 23188-7064
(757)259-7720         www.wrl.org
(757)259-7798(fax)    ahicks at wrl.org
********************************************************************