[ILL-L] Borrowing/Lending Fees?

[Megan Bayonet]

Thanks for all the answers!  
 
Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317
 

  _____  

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Robyn Goldstein
Sent: Monday, May 05, 2008 11:45 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Borrowing/Lending Fees?


At 8:07 AM -0700 5/5/08, Julia Graham wrote:

In this case, Megan, Sara's right.  A library cannot charge you ifm charges
if your maxcost is $0.  OCLC won't let it go through.  They may *think*
they're charging you, but I'm fairly certain it won't accept it on the other
end.  Now, an invoice on the other hand...just call the lender and remind
them of your 0 maxcost.  And no, you're not responsible unless you somehow
indicated you were willing to pay.

When I've talked to OCLC Western about this (someone put in a higher IFM fee
than we had indicated in our Maxcost field), they stated that the system
won't actually charge the higher fee, just up to your max cost.

Frankly, this is a bug that OCLC should fix because we all make errors and
it would be nice for the lenders if something popped up to warn them that
they can't actually charge what they think they're charging.

Take care,

Robyn

-- 
Ms. Robyn Goldstein
Rush Department
OCLC:  LUP

Information Express
565 Middlefield Road, 2nd Floor
Menlo Park, CA  94025-3443
robyn at ieonline.com
(650) 812-3585 (ph)
(650) 812-3575 (fax)
http://www.ieonline.com
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