[ILL-L] Borrowing/Lending Fees?

[Document Delivery]

If I remember correctly, if you specify something in the max cost field,
and another library lends it, you don't have to pay more than your max
cost field (see ILL policies statement), Ed.
 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Megan Bayonet
Sent: Monday, May 05, 2008 9:27 AM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] Borrowing/Lending Fees?


All of our borrowing requests are sent with Maxcost of $0.  Most of the
time lenders respect this and will either say "no" or conditional the
request.  Recently, however, I've had a spate of lenders who are
ignoring my Maxcost and charging us for the materials.  Does anybody
have any suggestions on how to handle this?  We're using IFM, if that
makes any difference.  I've double checked the requests this happens on
and don't see any reason they'd have gone around our Maxcost field.
 
Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317
 
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