[ILL-L] ILL Code - advice needed

[Tom Bruno]

We follow what we call the "10-Day Rule" here at Widener ILL - if the
book is owned by Harvard but would take ten days or more for the
patron to get, we will honor the ILL request for the item.  The 10-day
benchmark was more of an internal thing, as 10 days is the standard
period for recalls as well as the circulation time for items with
multiple holds, but as it roughly corresponds to our average
turnaround for getting ILL books as well it seems to work fairly well
as an arbitrary number.

If the patron insists on an ILL nevertheless we'll usually try to fill
it, even though half the time the Harvard copy becomes available
before the ILL copy arrives.  And sometimes unbeknownst to us the
patron has also submitted a rush purchase request with Collection
Development, putting the Resource Sharing trifecta into play...   :)

Best regards,
Tom Bruno
Head of Interlibrary Loan
Widener Library
Harvard University


2008/6/25 Robinson, Arthur <arobinson at lagrange.edu>:
> At my library. if a book has been checked out, I look up the due date.  If the book is due within a week, I urge our patron to put a hold on the book, so that it can't be renewed (and tell the patron that if the book ISN'T back when it's due, see me and I'll order it).  If it's not due for more than a week, I request it on ILL.
>
> Of course, there was a case when the book was due in two days and the patron said something like "I can't wait that long, I need it NOW--can't you get it on interlibrary loan?"
>
> Arthur Robinson (GLG)
>
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