[ILL-L] Patron Information

[Campbell, Heather]

ILLiad (through its Customer Interface) allows customers to see what
they've requested in the past. Our customers (especially researchers and
genealogists) like this because it gives them a list of sources they've
already requested and checked. There's also a mechanism in place for
re-resubmitting requests for cancelled items without having to re-type
all the request info.
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Megan Bayonet
Sent: Tuesday, June 24, 2008 3:48 PM
To: 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] Patron Information


I hope somebody knows!   
 
Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317
 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Klump, Holly
Sent: Tuesday, June 24, 2008 3:01 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Patron Information


Please forgive me if this has been asked before (feel free to let me
know if it has!) but how long do you save any information in Clio/etc
regarding patron information and requests?  
 
I know in our regular library system, information on patrons have
checked out are never saved.  
 
I know OCLC deletes this information automatically after transactions
are complete, but I'm wondering about those of us who use other systems
that do not automatically do this.  (random question: does Illiad do
this?)
 
Also, do you also delete all patron info from lending requests as well?
 
I hesitated posting this question because it probably sounds really
basic.  
 
Holly Klump
ILL Coordinator
 
Regina Library
Rivier College
603.897.8255
 
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