[ILL-L] If you used IFM, this bill would already be paid

[Kathy Britt]

Paul--that's a great idea! On a similar note...a few years ago I had a 
library that requested from us frequently (10 or so articles per week). 
We had to invoice them for each article, and we charge $5 more for 
invoices above what we charge for IFM. I got tired of producing and 
sending the invoices, and then processing the payments when they came 
in, so one day I sat down and figured out how much more they had spent 
over the past year paying our invoice fee instead of our IFM fee. It 
turned out to be several hundred dollars that they had wasted. So, I 
sent them a very nice letter that included these figures and explained 
how the savings just from our invoices alone would pay for IFM for their 
library. Do you know what? They STILL do not have IFM! But, I tried my 
best...

Kathy
__
Kathy Britt
ILL Lending Coordinator
Emory University Woodruff Library

Paul Drake wrote:
>
> As part of joining Docline, we signed up with the Electronic Funds 
> Transfer System (EFTS). Yesterday we received our welcome packet from 
> the University of Connecticut Health Center – great job.
>
> Besides the usual paperwork, the packet included two items of interest:
>
> 1. A nail file: When using EFTS, you can file your nails, not paper 
> invoices
>
> 2. A page of stickers:
>
> If you belonged to EFTS, this
>
> Bill would already be paid.
>
> https://efts.uchc.edu <https://efts.uchc.edu/>
>
> 1-866-561-5045
>
> In WRS, we produce and pay very few ILL fee invoices, but I wondered 
> if a similar sticker could be used to encourage IFM
>
> If you used IFM,
>
> This bill would already be paid
>
> Just a thought …………
>
> On a beautiful, sunny, blue sky morning in southwest Louisiana
>
> Paul B. Drake
>
> Interlibrary Loan Librarian
>
> Frazar Memorial Library
>
> McNeese State University (LHA/LAUMUL Region 5))
>
> Lake Charles LA 70609
>
> 337.475.5726 pdrake at mcneese.edu
>
> McNeese State University - //Excellence with a Personal Touch//
>
> //Geaux Cowboys!//
>
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