[ILL-L] Wrong Format

[Aldworth, Sue]

At our library we receive at least five items a week that are not the
format that we asked for.  The shortened record that the lender sees
does not indicate a format type.  I have sent an e-mail to OCLC to see
if they could add a format field to the shortened record, but I'm not
holding my breath.  Our requests go Direct Request so we cannot add
anything to the title line to make it more clear.  If it's possible,
could you please try searching your catalogs by the OCLC# that's on each
request?  That way you would see the exact record that was requested.
Thanks.

 

Sue Aldworth
Interlibrary Loan Clerk
Arlington Heights Memorial Library
500 N. Dunton
Arlington Heights, IL   60004
847-870-4313
fax - 847-392-0136

 

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