[ILL-L] Chapter from an e-book?

[Robinson, Arthur]

How do you handle ILL requests for a chapter from an e-book?

 

We've had numerous requests to borrow e-books, and we Just Say No.  But we just had an ILL request for a chapter from an e-book.  It's an e-book we "own" (purchased from NetLibrary) rather than lease (or whatever the terminology is), and it's a 19-page chapter from a 311-page book, so presumably it's "fair use."  Should it be safe to print this chapter out and send it?  (We don't charge, if that makes any difference.)

 

Thanks!

 

Arthur Robinson (GLG)

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