[ILL-L] CHU ILLiad server crash

[Julia Graham]

Apologies for duplication, but I wanted to let folks know that our 
ILLiad server crashed late Tuesday afternoon.  Systems was able to 
bring it back up late yesterday, but about 2 weeks' worth of data is 
"lost."  This includes live requests that we have made to other 
libraries, as well as live requests YOU have made of us.  For 
articles, obviously, it's not quite as dire for all you borrowers out 
there, but if you have a loan out from us that was requested in the 
last 2 weeks, we no longer have a record of it in ILLiad (it should 
still be in Firstsearch, thankfully).  We have no idea what will 
happen if and when you try to request a renewal from us, so please be 
patient as we try to reconstruct the missing items.  And if you see 
requests for items that we already have, please understand that it's 
not intentional to try and make you nuts. :-)

I'm just grateful this didn't happen in, say, mid-October!

Julia



______________________________________________________
  No trees were harmed in the sending of this message; however, a 
great number of electrons were horribly inconvenienced.

Julia Graham
ILL Coordinator
Humboldt State University
jlg7001 at humboldt.edu  
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