[ILL-L] OCLC Update: Updated Reasons for No coming

[Sue Gagnon]

Sara,

 

You bring up a very good point.  I too end up looking for Ariel
addresses because the E-delivery field is not on the Clio pick slips.  I
have added the Clio listserv to receive this email so that other Clio
folks can chime in.

 

Sincerely,

Sue

 

Susan E. Gagnon

Interlibrary Loan Specialist

Geisel Library - ILL

Saint Anselm College

100 Saint Anselm Drive

Manchester, NH  03102

sgagnon at anselm.edu

Tel:  603-641-7303

Fax:  603-641-7345

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Sara Fitzpatrick
Sent: Friday, July 18, 2008 10:31 AM
To: judd at cliosoftware.com; 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] OCLC Update: Updated Reasons for No coming

 

Judd,

 

Will the new update from CLIO be able to import the E-delivery
information from the OCLC request when we download requests and print
them from CLIO?  

 

Currently CLIO is taking the information from the Fax field and printing
it in the E-Delivery field and is not importing any of the information a
library may have put in the E-Delivery field.   If a borrowing library
has put their ARIEL  address only in the E-delivery field on OCLC, which
many do, we do not get their ARIEL address when we download and print
requests from CLIO.  This is becoming a very big problem for us.

 

 

Sara Fitzpatrick

Interlibrary Loan

Webster University Library

Eden-Webster Library System (ELW)

sfitzp at webster.edu

314-246-7807

fax 314-968-7113

 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Judd Knight
Sent: Tuesday, July 08, 2008 2:14 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] OCLC Update: Updated Reasons for No coming

 

Hello Sara,

 

Yes, WRS should be able to handle the old reasons for no during the
transition.

 

Judd

2008/7/8 Sara Fitzpatrick <sfitzp at webster.edu>:

Good question Joe.   "Will WRS know what to do with "old" reasons for no
coming from our software, until we can get this resolved?"

 

I'm sure a lot of us would like to know the answer to that one.

 

Sara Fitzpatrick

Interlibrary Loan

Webster University Library

Eden-Webster Library System (ELW)

Phone 314-246-7807

Fax 314-968-7113

ill at library.webster.edu

 

 

 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of joseph augustin
Sent: Tuesday, July 08, 2008 11:36 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] OCLC Update: Updated Reasons for No coming

 

Our ILL software providers are working on a new version that will use
the new reasons for no; but I'm not sure how soon we will be able to
swing another upgrade (we just upgraded this summer). Will WRS know what
to do with "old" reasons for no coming from our software, until we can
get this resolved?

Thanks,
-- 
Joe Augustin
Interlibrary Loan & E-Serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu 


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-- 
Judd Knight
Clio Software Support
(817) 726-3475 

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