[ILL-L] OCLC Update: Updated Reasons for No coming

Tue Jul 15 15:14:01 EDT 2008

Ooo!  I'd go for one that is "Database too much of a pain to find it!" 

Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Linda Wilkinson
Sent: Tuesday, July 15, 2008 2:52 PM
To: 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] OCLC Update: Updated Reasons for No coming

So should they just change it to "Just Because" ???

Linda -- OKI

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Robinson, Arthur
Sent: Tuesday, July 15, 2008 1:42 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] OCLC Update: Updated Reasons for No coming

Can you still use it as a reason with your kids?

"No, you can't!"

"Why not?"

"Unspecified!"

Arthur Robinson (GLG)

  _____  

From: ill-l-bounces at webjunction.org on behalf of Document Delivery
Sent: Tue 7/15/2008 1:04 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] OCLC Update: Updated Reasons for No coming

I think Unspecified is at the top of the retired reasons, so I don't think
it will be used anymore (good news!), Ed.

Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352
docdelivery at iona.edu

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Laura Barnard
Sent: Tuesday, July 15, 2008 12:02 PM
To: ill-l at webjunction.org
Subject: Re: [ILL-L] OCLC Update: Updated Reasons for No coming

>From the list at the bottom of your announcement I had anticipated that
you were eliminating 'unspecified' as a reason for no.  I was disappointed
to discover that it is not only still there but still at the top of the
list, encouraging libraries to use it. 

As an end user, I would really really really like 'unspecified' to go away.

Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> "OCLC Resource Sharing" <oclcresourcesharing at oclc.org> 7/8/2008 8:29

>>> AM >>>
Explanation of Reasons for No changes

This Sunday, July 13, OCLC will be implementing new "Reasons for No" for
users of WorldCat Resource Sharing. This change will happen at a later date
for users of OCLC ILLiad following the release of a new ILLiad Web service.
The original Reasons for No were developed by the ILL Protocol Implementers
Group (IPIG). Over the years, some of these reasons have become outdated and
new reasons have become necessary. The details of these changes are outlined
below.

Process

Beginning in 2008, OCLC started working with an ad hoc group of libraries to
revamp the Reasons for No as they appear in WorldCat Resource Sharing and
OCLC ILLiad. This advisory group consisted of volunteers from the OCLC ILL
Users Group at ALA Midwinter, members of SHARES, library staff who
participated in discussions on ILL-L, and Regional Service Providers and any
libraries they contacted.

We presented a list of current Reasons for No, asked for user opinions on
the usefulness of the reasons and suggestions for new reasons. We also asked
for opinions on how "Not Found as Cited" should be handled systematically.
We went through this process four times until we came to a resolution where
each proposed change had a majority.

Complete list of Reasons for No

Below is the list of Reasons for No that will appear in WorldCat Resource
Sharing starting in July 2008. They are in the order in which they will
appear in the drop-down list. This order corresponds to how often they are
used by WorldCat Resource Sharing and ILLiad users.

1.      In Use/On Loan
2.      Non Circulating
3.      Not on Shelf/Missing
4.      Not Owned
5.      Lacking Volume/Issue
6.      Branch Policy Problem
7.      On Order
8.      Cost Exceeds Limit
9.      Technical Processing
10.     Preferred Delivery Time Not Possible
11.     Poor Condition
12.     At Bindery
13.     Volume Issue Not Yet Available
14.     Not Licensed to Fill
15.     Required delivery services not supported
16.     Prepayment Required
17.     Other

Retired Reasons for No

The following Reasons for No will no longer be used:

1.      Unspecified
2.      Charges
3.      Locations not found
4.      On reserve (now use: In use/on loan)
5.      On hold (now use: In use/on loan)
6.      Not found as cited (moved to system-supplied Conditional
response)
7.      Lacks copyright compliance (moved to system-supplied Conditional
response)

Changes for Conditional Responses

In the current environment all conditional responses are supplied by users
via the Administrative Module and Constant Data. Beginning in July, the
WorldCat Resource Sharing system will supply four conditional responses for
users:

1.      Not found as cited (will no longer be a Reason for No)

Used when the Lender cannot find a requested item based on borrower-supplied
citation information

2.      Duplicate request? (new)

Used when the Lender receives two requests for the same item around the same
time. The Lender can confirm that the Borrower truly wants two copies of the
same item.

3.      Borrower concerns/please contact lender (new)

Used when a Lender is not comfortable lending an item to a particular
Borrower until they have a conversation. This may be due to overdue
materials, materials with IFM attached that have not been received, etc.

4.      Lacks copyright compliance (will no longer be a Reason for No)

Used when the Borrower has not noted CCG or CCL compliance and the Lender
wants this information to be supplied before agreeing to supply the item.

ILLiad impact

OCLC is making these changes first to WorldCat Resource Sharing. At the same
time as the changes are implemented in WorldCat Resource Sharing we will be
updating the Atlas Systems Web service to include the new Reasons for No in
ILLiad. Until that development work is completed and users have upgraded to
the new release of ILLiad that incorporates the Web service, users of ILLiad
will not have access to these new Reasons for No and users of WCRS may
receive some of the older Reasons for No.

ISO ILL impact

Users of ISO ILL will continue to receive ISO-sanctioned Reasons for No.
New OCLC Reasons for No will be mapped to "Other" if there is no logical ISO
reason provided.

Other partners

OCLC is also updating the Web services used by other partners that use
WorldCat Resource Sharing. We will be making this updated Web service
available in July 2008 for our partners to test and implement. As with
ILLiad, there will be some lag time while partner organizations implement
the new Web service and users upgrade their software.

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