[ILL-L] Annual report information

[Andrew Shuping]

Thanks for the input everyone.  It's greatly appreciated and gives me
an idea of what else can be looked at.

2008/7/14 Robinson, Arthur <arobinson at lagrange.edu>:
> I've just been doing my annual report, and here are the stats I gave for ILL:
>
>
>
> (1)     ILL borrowing - number of books borrowed and articles obtained (broken down by faculty vs. student)
>
> (2)     Fill rate for ILL borrowing
>
> (3)     Number of ILL requests filled in-house (books that we own, articles available in PDF in databases, etc.)
>
> (4)     ILL lending - number of books loaned and articles provided (broken down by in-state and out-of-state)
>
> (5)     Amount paid for ILLs in past year
>
> (6)     ILLs borrowed for students broken down by professor and department
>
> (7)     Names of faculty who requested ILLs and number requested for each
>
> (8)     Average length of time it takes to obtain books and articles on ILL
>
> Most of these stats I provide because I was requested to (I used to have to provide a list of all periodicals from which I had requested articles on ILL, but when that reached 20 pages, I was told not to bother), a couple because I thought they'd be useful (e.g., average amount of time it takes to get items on ILL; patrons keep asking how long and it takes, and I explain it depends on the other libraries and how common the item is-last year's ILLs took anywhere from 15 minutes to 66 days--but they want a number).
>
>
>
> One of these years I'll probably be asked to keep track of ILL books loaned and borrowed by color.  (After all, I did once get a student who wanted a "large red book" he had seen in a bookstore and tried to show me the approximate size without mentioning details such as title and author.)
>
>
>
> Arthur Robinson (GLG)
>
>
> ________________________________
>
> From: ill-l-bounces at webjunction.org on behalf of Andrew Shuping
> Sent: Sun 7/13/2008 6:30 PM
> To: Interlibrary Loan Listserv
> Subject: [ILL-L] Annual report information
>
>
>
> Hi all,
> Its time at my library for annual reports, what fun!  I'm looking at
> what statistics and bits of information that we include in this report
> and was wondering what others are including.  Anyone wiling to share?
>
> Thanks
>
> --
> Andrew Shuping
>
>
>
>
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>



-- 
Andrew Shuping

Robert Frost - "In three words I can sum up everything I've learned
about life: it goes on."