[ILL-L] return address labels

[Julia Graham]

At 09:44 AM 1/11/2008, you wrote:
>Amen to this first paragraph.  The items are returned to the wrong library
>because they've used the ILLiad label and ignored the returned label that's
>in the book.   Same song, 25th verse, that I sing all the time.   Sorry
>about that :)

If the library was being CAREFUL when checking the incoming request, 
they should be selecting the correct library in their ILLiad 
list.  However, for some consortia (some have hundreds of 
libraries!), I've found it very helpful on the lending end when they 
put "Please make sure to check "ship to" address!" somewhere in the 
borrowing notes.  Because it forces me to make sure I've actually 
selected the correct one (or input the new one, if that's the 
case).  But we would use a label if the library included it.  In 
fact, we prefer that.  Takes the heat off of making a boo-boo.:)

julia

>Patti
>SWKLS

_________________________________________________________
I honestly think it is better to be a failure at something you
love than to be a success at something you hate.   - George Burns

Julia Graham
ILL Coordinator, Humboldt State University
1 Harpst St.
Arcata, CA 95521
jlg7001 at humboldt.edu
707-826-4889  
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