[ILL-L] return address labels

[Campbell, Heather]

We like getting them too. The Borrowing process is very time consuming
and this helps our workflow. I'm having trouble getting a new supply of
return address labels.  The return address labels we use are unique to
ILL and Books By Mail and are a special order. With the property-tax cut
induced budget cuts, the special supply approval process has been
tightened up to the extreme.  So - when supplies ran low, we started
rationing the return labels to one per package.  We're filling in with
labels made by the JPL graphic artist which are -unfortunately- an Avery
6464 removeable label and need to be taped down on packages by our
borrowers.  I'm still trying to get them but know that in these tight
budget times especially others don't consider it a priority.

ILL is not viewed as a core function and I think some decision-makers
see the service as a frill. I just gave a presentation on Disaster
Response from the ILL perspective last month; our plan had been approved
in 2004.  I was 3/4 of the way into preparing for the presentation when
-during a conversation with a member of the Admin team- I mentioned what
I was speaking on and talked about the ILL contingency plan for
continuing service- when I was told about ILL's place in the great
scheme of things. It wasn't pretty. So- I'm struggling with doing the
best with what we have. ILL is a popular service. We more than doubled
the volume of successful Borrowing fills in a year.  Lending went up
10%.  We get good feedback.  I recently saw the figures for how much we
pay vendors for ILLiad and OCLC and our courier service and also saw how
much is paid vendors for Government Documents, Talking Books, and our
Foundation Center.  We're one of the less expensive operations.

  


Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Sue Gagnon
Sent: Friday, January 11, 2008 11:23 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] return address labels

I am also finding that fewer libraries are including a return address
label.  Why have some libraries stopped sending them?  This morning I
returned five books and had to make a label for each one.  This is time
consuming.  I like it when libraries include a return address label.
What do others think?

Sue
 
Susan E. Gagnon
Interlibrary Loan Specialist
Geisel Library - ILL
Saint Anselm College
sgagnon at anselm.edu
603-641-7303

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of April Younglove
Sent: Friday, January 11, 2008 11:05 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] banning paperwork?

I only receive return address labels with a few of the books that we
borrow, and bookstraps frequently do not include either a symbol or a
return address for the lending institution (and typically the paperwork
does).  Also, the paperwork helps me keep track of the books that we
currently have out. I would vote not to get rid of it.

April Younglove
Technical Services Specialist
Linfield College, Portland Campus Library
503-413-7448
ayoungl at linfield.edu



-----Original Message-----
From: ill-l-bounces at webjunction.org on behalf of Document Delivery
Sent: Fri 1/11/2008 6:31 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] banning paperwork?
 
 
Do you think we should ban paperwork except for book straps and return
address labels? The paperwork seems to duplicate what's on the book
strap. Just an idea, Ed.

Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352
docdelivery at iona.edu

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