[ILL-L] Getting around age deflection

[Campbell, Heather]

Unfortunately, they're an in-state library and we have some state
network  obligations.  I did add more to the Conditional note I sent
back asking them why they erased the information. They did not answer my
question. We lend a lot more to them than they do to us.  My Lending
staff is looking for OCLC #-less requests and for requests from this
library. They haven't asked again. I had another Florida ask me who it
was and am very willing to share that info off-list.

This experience did point up a flaw in the system- that information like
OCLC numbers and dates can be deleted from online ILL forms and sent out
to get around deflection.  I don't know of any reason or advantage to
libraries being able to delete this information so it would be great if
this could be fixed.

There are ways to get around the format deflections; we don't lend AV
but get a couple of copy/article requests a day for items in  AV format-
mostly DVDs.  Either someone made a mistake ordering these, someone is
completely ignorant of copyright laws, or someone is really trying to
get around the deflection software and thinks we're not bright enough or
are too busy to spot all the telltale signs of an AV request.  We may
have occasion to borrow from the one I saw today.  

In both cases, we may have someone new to ILL or someone filling in for
ILL, in both cases ignorant or uncaring of the consequences of their
actions.  The person who runs the ILL operations may not even know
what's going on.  I can't see that erasing both the OCLC number and the
publication date could have been an accident while- at least with
ILLiad- I could see how the AV article request could have happened in
error.



Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Robyn Goldstein
Sent: Monday, January 07, 2008 11:33 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Getting around age deflection


Heather,

I agree with Sarah.  If someone needed something that badly, they should
have called you to explain the situation and see if you'd lend it anyway
- not try to sneak around the situation like that.

I do hope you've had a talk with their ILL people and explained exactly
why you won't loan them anything anymore.

R

At 2:00 PM -0600 12/19/07, Sarah Lee wrote:
>Heather, I hope you gave that library what for!  that's pretty sneaky!

>I never would have thought of that.  We're not using age deflection 
>because our limit is 6 months and we sometimes like to be able to bend 
>the rule for various reasons.
>
>
>
>Sarah L. Lee
>Reference Services Mgr./ Webmaster
>Mobile Public Library
>PO Box 1587
>Mobile AL 36633-1587
>http://www.mplonline.org
>
>e-mail slee at mplonline.org
>ph. 251-208-7085
>fax 251-208-5865
>
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>ILL-L mailing list
>ILL-L at webjunction.org
>http://lists.webjunction.org/mailman/listinfo/ill-l

--
Ms. Robyn Goldstein
Rush Department
OCLC:  LUP

Information Express
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Menlo Park, CA  94025-3443
robyn at ieonline.com
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