[ILL-L] Monday Morning conundrum

[MARINGER Cassie]

When you see "Unspecified" as a reason in this case, it actually means
"Aged to same lender".  The lender didn't say "no" to the request; it's
just that OCLC doesn't record the correct request history anymore when a
request ages to the same lender.  Occasionally, I'll see "Aged to same
lender" pop up in the request history, but these days it usually shows
"Unspecified" instead.  This changed several months ago... not sure why.


Cassie Maringer, Senior Library Assistant, Interlibrary Loans
Washington County Cooperative Library Services (OQX)
111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036
Phone: 503-988-5576  /  Fax 503-988-5221
Email: cassiem at multcolib.org


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Avery Hicks
Sent: Monday, February 18, 2008 7:41 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Monday Morning conundrum


Happy Presidents Day!

OK, I came across something this morning that I haven't before, and I
don't understand it. It's probably something obvious & I'm just really
unobservant.

I have always assumed that an enter-my-symbol twice library only has to
respond to a request once, right? So, if VAK as an EMST library says
"no" to a request, the request goes to the next library in the string.
It doesn't go back to VAK again because we are listed twice, does it?!

We requested something from a library whose symbol we entered 5 times.
After 30 days, the request came up "expired." I noticed the library had
responded "unspecified" at 6 day intervals until the request expired  
after 30 days. The request never reached the 5th repetition of the  
symbol.

I don't understand why the request didn't just come back "unfilled"
after the library responded the first time in the string.

Am I a complete doofus and this is a normal state of affairs? If so I  
swear I never noticed before....! It seems awfully inefficient!

Thanks!

Avery Hicks
Reference Librarian
Williamsburg Regional Library
7770 Croaker Road
Williamsburg, VA 23188-7064
(757)259-7720         www.wrl.org
(757)259-7798(fax)    ahicks at wrl.org
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