[ILL-L] Ariel and Grayscale

[Klump, Holly]

We are using Ariel 4.1  

Hmmm, I'm stumped!  It could be the email thing, I will try sending to
another email account of mine (a personal one, not edu) to see if that
works.

This is all good to know.  Probably my way around this is to always try
to send in b/w to avoid the annoyance.  

holly 

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of joseph augustin
Sent: Thursday, February 07, 2008 10:38 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Ariel and Grayscale

Holly,
     my understanding is that Ariel will send grayscale and color
attachments to patrons; but patrons' email inboxes are less likely to
accept them. If it worked sending to yourself, it is probably only
because your account is set up to receive larger attachments.

--
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu



2008/2/7 Klump, Holly <hklump at rivier.edu>:
>
>
> Am I missing something?
>
> I know Ariel does not send in grayscale, but sometimes it seems like
it
> does!  I thought it also would not send in color, but then sometimes
it
> does!
>
> IE: This morning I had a few frantic emails from my student worker who
could
> not get ariel documents that came in to send to our patron.  I figured
out
> that this was because they arrived in grayscale.  I tried to send
another
> document in grayscale to me, but it worked.
>
> I'm wondering if ariel will send grayscale from computer to computer,
but
> not attached to an email?
>
> Is Ariel just quirky or is there a method to this seeming madness?
>
> Maybe I just need another cup of coffee!
>
> Holly Klump
> ILL Coordinator
>
> Regina Library
> Rivier College
> 603.897.8255
>
> _______________________________________________
> ILL-L mailing list
> ILL-L at webjunction.org
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>
>
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