[ILL-L] Ariel and Grayscale

[joseph augustin]

Holly,
     my understanding is that Ariel will send grayscale and color
attachments to patrons; but patrons' email inboxes are less likely to
accept them. If it worked sending to yourself, it is probably only
because your account is set up to receive larger attachments.

-- 
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu



2008/2/7 Klump, Holly <hklump at rivier.edu>:
>
>
> Am I missing something?
>
> I know Ariel does not send in grayscale, but sometimes it seems like it
> does!  I thought it also would not send in color, but then sometimes it
> does!
>
> IE: This morning I had a few frantic emails from my student worker who could
> not get ariel documents that came in to send to our patron.  I figured out
> that this was because they arrived in grayscale.  I tried to send another
> document in grayscale to me, but it worked.
>
> I'm wondering if ariel will send grayscale from computer to computer, but
> not attached to an email?
>
> Is Ariel just quirky or is there a method to this seeming madness?
>
> Maybe I just need another cup of coffee!
>
> Holly Klump
> ILL Coordinator
>
> Regina Library
> Rivier College
> 603.897.8255
>
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