[ILL-L] Ariel and Grayscale

[Joe Ellison]

At 08:54 AM 2/7/2008, you wrote:
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>Am I missing something?
>
>I know Ariel does not send in grayscale, but sometimes it seems like 
>it does!  I thought it also would not send in color, but then 
>sometimes it does!
>
>IE: This morning I had a few frantic emails from my student worker 
>who could not get ariel documents that came in to send to our 
>patron.  I figured out that this was because they arrived in 
>grayscale.  I tried to send another document in grayscale to me, but 
>it worked.
>
>I'm wondering if ariel will send grayscale from computer to 
>computer, but not attached to an email?
>
>Is Ariel just quirky or is there a method to this seeming madness?
>
>Maybe I just need another cup of coffee!
>
>Holly Klump
>ILL Coordinator
>
>Regina Library
>Rivier College
>603.897.8255
>
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>ILL-L mailing list
>ILL-L at webjunction.org
>http://lists.webjunction.org/mailman/listinfo/ill-l

Ariel 4.1.1 supports scanning in B&W, color, and grayscale, and will 
send & receive any of these via Ariel FTP and Ariel email, and send 
to patrons using patron delivery email. As best as I recall, so does 
3.4. Again, as best as I recall, versions prior to 3.4 did not. Which 
version are you using?


Joe Ellison
Document Delivery Assistant, Transportation Library (OCLC symbol JCR)
Northwestern University Library, 1970 Campus Dr.
Evanston, IL  60208-2300
phone: (847)491-8600, fax: (847)491-8601
j-ellison at northwestern.edu
ARIEL: 129.105.19.35 or staff019035.library.northwestern.edu
Visit the Transportation Library: 
http://www.library.northwestern.edu/transportation