[ILL-L] Problem allowing file download in IE7

[Mueller, Lauren]

By searching online, I found some ways that might fix it.
 
One is - 
 
1. Launch Windows Explorer or My Computer. 
2. Click on the Tools at the menu bar, then click on Folder Options. 
3. Click on View tab. 
4. In the Advanced Settings section at the bottom of the list, uncheck
and unselect (clear the tick) on the "Use simple file sharing
(Recommended)" check box. 
5. Click OK.
 
 
This was the only thing I could find on the microsoft website that
seemed like it might help.
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
 
 
You might also want to check to see if a third-party application might
have disabled access to this tab. Some of these are but not limited to
Ad-Aware's Ad-Watch, Norton AntiVirus, and McAfee VirusScan.
 
~Lauren Mueller
 
Lauren Mueller
Interlibrary Loan~Document Delivery Team
Neumann Library
University of Houston-Clear Lake
mueller at uhcl.edu
Phone: 281-283-3906
Ariel: arielrecv.uhcl.edu
Fax: 281-283-3907 


________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Hiebert, Greta
Sent: Wednesday, February 06, 2008 9:46 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Problem allowing file download in IE7



Hello ILLers,

 

I have read OCLC's troubleshooting sheet on allowing the batch print
files to download, but I seem to have a weird version of IE7 that HAS NO
SECURITY SETTINGS TAB. I have looked and looked and cannot find any
settings that will let me allow file downloads from specific sites. When
I go to Tools - Options, there is no Security tab. There is a Privacy
tab, but there's no mention of allowing file downloads, only blocking
popup windows. I've added <*.oclc.org> to the sites that it should allow
cookies from and to my Pop-up Blocker Exceptions list, but this seems to
make no difference to the way batch printing functions - which is
"tedious and aggravating."  I have to mark Pending requests for
printing, then Return and Clear and mark the (same requests but now) In
Process for printing, click on my Pop-up blocker bar to allow the file
download, tell it to open the file, and THEN give the print command. Old
news to most, I'm sure, but when I called my regional support person she
hadn't heard about any versions of IE7 that don't have the Security tab
with the File Download settings. 

 

Has anyone else experienced this problem? Any words of wisdom? Our
campus IT dept. doesn't like IE and wants me to use Firefox, but it's
troublesome to print the correct text size with Firefox. They also don't
want me to try to revert to IE6 and they say the campus servers will
just re-update me to IE7.

 

Thanks for any help!

 

Greta Hiebert

Interlibrary Loan                            interlib at bethelks.edu

Bethel College Library                   ph:316.284.5303

300 East 27th Street                     fax:316.284.5843

North Newton KS  67117               OCLC: KSB             

 

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