[ILL-L] fines for overdue ILLs

[Campbell, Heather]

At JPL, circulating ILL books are checked out to the customers' library card account.  They are charged late fees at the same rate as for JPL books, but - if items aren't returned a month after they're due- customers' library card accounts and  ILL accounts are blocked.  If an invoice is provided by the lender, that cost is put on the customer's library card account.  If the lender hasn't provided an invoice, we put a default charge of $100 on the customer's account. If we end up paying the costs for the customer, the customer's library card is blocked until they reimburse the library.
 
Our reminders and notices warn delinquent customers about what will happen if ILL books aren't returned in a timely manner.
 
Heather Campbell
Manager, Special Services (Interlibrary Loan & Books By Mail)
Jacksonville Public Library (JPL)
Jacksonville, FL 32202-3505
(904) 630-7017; VM: (904) 630-2986

________________________________

From: ill-l-bounces at webjunction.org on behalf of Robinson, Arthur 
Sent: Wed 12/24/2008 10:14 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] fines for overdue ILLs



 

 

Yes, I have to take care of this on my own (though I am now getting some help from the Circulation manager on collecting fines, and if we can't collect we call in the Business Office).  Like you, we don't "check out" ILL items to our patrons; I just make sure they are our patrons (we get people with no connection to the college who want to use our ILL-sometimes because the local public library has suspended their ILL privileges).

 

Arthur Robinson (GLG)

 

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Klump, Holly
Sent: Wednesday, December 24, 2008 9:50 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] fines for overdue ILLs

 

Do you take care of this on your own or through circ?  We are a small library so we don't actually "check out" ILL items to our patrons, I take care of all of that.

 

Thank you!

 

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Robinson, Arthur 
Sent: Wednesday, December 24, 2008 9:28 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] fines for overdue ILLs

 

At GLG, we have a fine of $2 per day, but with a 5-day grace period, so if the book is returned within five days of the due date there's no fine; if it's six days late, there's a $12 fine.  We don't fine faculty, but if a book is more than a week overdue, I may refuse to order any more ILL until the book is returned.

 

Arthur Robinson (GLG)

 

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Klump, Holly
Sent: Wednesday, December 24, 2008 9:18 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] fines for overdue ILLs

 

We do not have fines at the library.  

 

Do you charge for overdue ILL items?  If so, what are your terms?

 

Thanks!

 

Holly Klump

ILL Coordinator

 

Rivier College

Regina Library

603.897.8255

P Before printing this e-mail, think if it is necessary. 

 

 

 

 

 

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