[ILL-L] Charging late fees for ILL items lent

[Campbell, Heather]

Robyn asked:
How does that payer think the "no processing fee" position is
legitimate?  If it wasn't for them/their patrons, y'all wouldn't be
having to purchase and recatalog a book.
 
Good question.  Our courier service is managed by one of the consortiums
in-state.  They handle all the payments for books the borrowing library
says were returned and cuts a check for the lender.  They never
justified it.  They just flat out said they wouldn't pay it and would
ignore it on the invoices.  So, we had to factor it into the cost of the
book as a workaround.  
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library   303 North Laura Street
Jacksonville, Florida 32202
heatherc at coj.net    904-630-2985 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Robyn Goldstein
Sent: Monday, December 15, 2008 12:57 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Charging late fees for ILL items lent



We levy fines on end-users to get materials back, not libraries who are
trying to get materials back from their patrons.

How does that payer think the "no processing fee" position is
legitimate?  If it wasn't for them/their patrons, y'all wouldn't be
having to purchase and recatalog a book.

Robyn
Information Express
LUP

At 12:41 PM -0500 12/15/08, Campbell, Heather wrote:
Content-class: urn:content-classes:message
Content-Type: multipart/alternative;
  boundary="----_=_NextPart_001_01C95EDC.5263886C"

JPL doesn't charge fines. We, too, are affected by slow delivery
systems.
But--WOW!- if we did... ILL could be a real moneymaker for JPL.
We do charge a processing fee but that's included in the replacement
fee.  And included only because one of our in-state frequent payers has
a "we don't pay no steekin' processing fees" position while our circ
policy requires us to levy it.
 
Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library   303 North Laura Street
Jacksonville, Florida 32202
heatherc at coj.net    904-630-2985
 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Lupe Portillo
Sent: Monday, December 15, 2008 10:28 AM
To: ill-l at webjunction.org
Subject: RE: [ILL-L] Charging late fees for ILL items lent

I know how slow the mail system is and getting books back and forth.
Especially if it a book from one of your branch libraries. I just remove
any overdue fees.
 
Lupe Portillo
Library Assistant
Circulation
623-773-7555
lupe.portillo at peoriaaz.gov
 
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jessica Harris
Sent: Friday, December 12, 2008 8:10 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Charging late fees for ILL items lent
 
Hello,
I have recently become responsible for ILL at my library and have
noticed an abundance of late fees in our system for books that we have
lent to other libraries. My question is this: Is it normal to charge
borrowing libraries for overdue items? We have recently received an
invoice from another library for an item that was 2 weeks overdue, so I
just want to get an idea of other library's policies concerning this
issue. I would greatly appreciate any help or advice you can give.
Thanks!

~ Jessica


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-- 
Ms. Robyn Goldstein
Rush Department
OCLC:  LUP

Information Express
565 Middlefield Road, 2nd Floor
Menlo Park, CA  94025-3443
robyn at ieonline.com
(650) 812-3585 (ph)
(650) 812-3575 (fax)
http://www.ieonline.com
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