[ILL-L] Charging late fees for ILL items lent

[Robyn Goldstein]

We levy fines on end-users to get materials back, not libraries who 
are trying to get materials back from their patrons.

How does that payer think the "no processing fee" position is 
legitimate?  If it wasn't for them/their patrons, y'all wouldn't be 
having to purchase and recatalog a book.

Robyn
Information Express
LUP

At 12:41 PM -0500 12/15/08, Campbell, Heather wrote:
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JPL doesn't charge fines. We, too, are affected by slow delivery systems.
But--WOW!- if we did... ILL could be a real moneymaker for JPL.
We do charge a processing fee but that's included in the replacement 
fee.  And included only because one of our in-state frequent payers 
has a "we don't pay no steekin' processing fees" position while our 
circ policy requires us to levy it.

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library   303 North Laura Street
Jacksonville, Florida 32202
<mailto:heatherc at coj.net>heatherc at coj.net    904-630-2985



From: ill-l-bounces at webjunction.org 
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Lupe Portillo
Sent: Monday, December 15, 2008 10:28 AM
To: ill-l at webjunction.org
Subject: RE: [ILL-L] Charging late fees for ILL items lent

I know how slow the mail system is and getting books back and forth. 
Especially if it a book from one of your branch libraries. I just 
remove any overdue fees.

Lupe Portillo
Library Assistant
Circulation
623-773-7555
lupe.portillo at peoriaaz.gov

From: ill-l-bounces at webjunction.org 
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jessica Harris
Sent: Friday, December 12, 2008 8:10 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Charging late fees for ILL items lent

Hello,
I have recently become responsible for ILL at my library and have 
noticed an abundance of late fees in our system for books that we 
have lent to other libraries. My question is this: Is it normal to 
charge borrowing libraries for overdue items? We have recently 
received an invoice from another library for an item that was 2 weeks 
overdue, so I just want to get an idea of other library's policies 
concerning this issue. I would greatly appreciate any help or advice 
you can give. Thanks!

~ Jessica


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-- 
Ms. Robyn Goldstein
Rush Department
OCLC:  LUP

Information Express
565 Middlefield Road, 2nd Floor
Menlo Park, CA  94025-3443
robyn at ieonline.com
(650) 812-3585 (ph)
(650) 812-3575 (fax)
http://www.ieonline.com
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