[ILL-L] Average Turnaround Time

[Beth Willis]

A question for the group:

Do national ILL standards exist for the average turnaround time for ILL
requests, both the borrowing and lending side of things?

If not national "standards," perhaps a "best practices" statement has
been issued?

Thank you for the help!



Beth Willis, MLS * bwillis at mcpl.lib.mo.us
ILL Department Head * Phone: (816) 521-7231
Mid-Continent Public Library (CMI) * http://www.mcpl.lib.mo.us
Unless explicitly attributed, the opinions expressed are personal.