[ILL-L] refunds for lost items returned - time limit

[Megan Bayonet]

As a general rule, we will issue a refund if the item is returned - we'd far
rather have the book than the check.  The only time we've really had it come
up is within a few days to a week of the check being received and so we
usually haven't done a deposit yet.  We'll just hold the check until the
book arrives and then mail back the check.  We don't have a specific policy
for this situation as we bill for so very few books each academic year.
 
When we've paid for a book, we tend to just keep the item and add it to our
collection if it shows back up later.
 
Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317
 

  _____  

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Nora Allred
Sent: Monday, December 08, 2008 12:02 PM
To: LIB-CIRCPLUS ISSUES; ILL-List
Subject: [ILL-L] refunds for lost items returned - time limit



Dear Colleagues,

 

Do your libraries have a cut off period after which you will not refund the
replacement costs for a lost item that has been returned?  If so, how long
is this period?  Is the period the same for items lost in interlibrary loan?
Is this information published in your circulation and interlending policies?

 

Thanks so much for any and all replies.

 

Nora


------
Nora Allred
Reference & Copyright Librarian

Resource Sharing Supervisor
J. R. Van Pelt & Opie Library
Michigan Technological University
1400 Townsend Drive
Houghton, MI 49931
nsallred at mtu.edu


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