[ILL-L] MAILL Asks: Is Anyone Doing Direct Delivery for ILLs?

[Ann Reinecke]

I apologize for duplicate emails.  This is being posted to several lists.

MAILL NEEDS YOUR HELP...

The MAILL Board met on Thursday, November 20 and started brainstorming for topics for
the next MAILL Winter meeting scheduled for January 22, 2009.
The meeting will be at the Largo-Kettering Branch Central Services Facility Training Room.
We have the room from 10 - 2:30pm

One topic of interest was direct deliveries...where ILLs are being shipped directly
to the customers without the library "middle-man".
MAILL is soliciting for a contact and perhaps an institution
that is already experimenting with direct ILLs.  (Not Books by Mail to home-bound customers)
Is anyone in Maryland currently doing direct delivering and IF so
would you be available to discuss this at our January meeting?

If NOT, do you know of someone that is (nearby and free!!) that MAILL could
contact about making a presentation?
We generated several questions during our meeting about
direct-to-customer ILLs.  Tracking, cost and statistics were some issues as
well as lost or missing requests.

Sending materials directly to customers seems a logical step to getting
materials to customers quickly and part of the evolution of ILL processes.
Any help you can provide would be appreciated.

Ann
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Ann Reinecke
Circulation Services
Caroline County Public Library
100 Market Street
Denton, Maryland 21629

410.479.1343 ext 120
areinecke at carolib.org