[ILL-L] chat for ILL?

[Amy Thompson]

Jen-
We have a Meebo chat application on our Interlibrary Loan Facebook
page. Of course, the page was just recently launched so we haven't had
any real responses and the real challenge for me is to remember open
Meebo to be available for chatting. I have asked one of my student
assistants to open it when she arrives so she can notify us of any
questions.
 
Amy Thompson - Lead Coordinator
Interlibrary Loan Department
Kennesaw State University
Horace W. Sturgis Library
1000 Chastain Rd.
Bldg. 17 Rm.121 
Kennesaw, GA 30144
MS1701
770-423-6002 -- 770-423-6185 (fax)
OCLC (GKJ)
*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~**~*~*~*~*~*~*~*~**~*~*~**~*~*
"Always read stuff that will make you look good if you die in the
middle of it. " 
~P. J. O'Rourke 11/14/1947 - 
 


>>> fnjcs1 at uaf.edu 8/14/2008 6:55:48 PM >>>

Hi all,
Since I manage 2 different depts on two different floors, I use Yahoo 
Messenger to chat with my ILL folks downstairs, one of which is hearing

challenged. Does anyone else use chat software in some way in their 
library that they want to share? It doesn't just have to be for ILL - 
please email me off list if you use chat software for anything in your

library. Please tell me 1) What you use it for. 2) The "underlying 
rules" for such use. (i.e., if you use it at the Reference Desk, what
do 
you do if someone walks up in person? Or, do you have trouble with 
students chatting at the desk and not waiting on patrons?) 3) What kind

you use - Meebo, Yahoo, AIM...
Thanks!
-jen

-- 
"Passion has helped us; but can do so no more. It will in future be our
enemy. Reason, cold, calculating, unimpassioned reason, must furnish all
the materials for our future support and defense." -- Abraham Lincoln,
February 22, 1842

Jen Stutesman
Manager, Circ, ILL and Media
University of AK, Fairbanks
jen.stutesman at uaf.edu
907-474-2676




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