[ILL-L] chat for ILL?

[Klump, Holly]

We used it with a work study student.  He was autistic and didn't speak,
so it was a perfect way to communicate with him!  We just used AIM. 

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jen Stutesman
Sent: Thursday, August 14, 2008 6:56 PM
To: ill-l at webjunction.org
Subject: [ILL-L] chat for ILL?

Hi all,
Since I manage 2 different depts on two different floors, I use Yahoo
Messenger to chat with my ILL folks downstairs, one of which is hearing
challenged. Does anyone else use chat software in some way in their
library that they want to share? It doesn't just have to be for ILL -
please email me off list if you use chat software for anything in your
library. Please tell me 1) What you use it for. 2) The "underlying
rules" for such use. (i.e., if you use it at the Reference Desk, what do
you do if someone walks up in person? Or, do you have trouble with
students chatting at the desk and not waiting on patrons?) 3) What kind
you use - Meebo, Yahoo, AIM...
Thanks!
-jen

--
"Passion has helped us; but can do so no more. It will in future be our
enemy. Reason, cold, calculating, unimpassioned reason, must furnish all
the materials for our future support and defense." -- Abraham Lincoln,
February 22, 1842

Jen Stutesman
Manager, Circ, ILL and Media
University of AK, Fairbanks
jen.stutesman at uaf.edu
907-474-2676




_______________________________________________
ILL-L mailing list
ILL-L at webjunction.org
http://lists.webjunction.org/mailman/listinfo/ill-l