[ILL-L] RE: Two questions (ILL articles on reserveandRequestingrenewal)

Mon Apr 21 12:52:03 EDT 2008

We run into that too.  I have a customer who claims he was told by ILL
staff in another county that libraries will renew ILL materials
indefinitely and he doesn't understand why we won't and why we wouldn't
request a renewal on a book that was already a week overdue when he
asked for a renewal .

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Susan M. Lee
Sent: Monday, April 21, 2008 12:17 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] RE: Two questions (ILL articles on
reserveandRequestingrenewal)

Second rant.

It's even more annoying when the library puts NO RENEWALS on everything,
so I don't even ask, but tell the patron that the lender won't renew it.
The patron does a run around and calls the lending library direct and
THEY RENEW IT.  

~~~~~
Sue

Susan Lee M.L.S.
Information Services Librarian
University of Great Falls Library
1301 20th St South
Great Falls, MT 59405

VOICE 406-791-5318
FAX 406-791-5395

http://www.ugf.edu/library/ <http://www.ugf.edu/library/> 
mailto:slee at ugf.edu <mailto:slee at ugf.edu> 

So many books, so little time

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Campbell, Heather
Sent: Monday, April 21, 2008 7:43 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] RE: Two questions (ILL articles on reserve
andRequestingrenewal)

Warning!  

Rant ahead!

Rant on!

We have a 60 day loan period- no renewals.  No renewals is in big
letters all over the place: highlighted on the lending label, in BOLD
letters under the due date on the paperwork, in our policy statement, in
our constant  data in multiple locations.  And yet- we often get renewal
request many times for overdue books. Of these renewal requests, some
were made once they were sent overdue notices, some were made once they
got the bill for the book.   We say no to the renewals, of course.
Before we had the 'no renewals' policy, we didn't renew overdue books-
especially those that were overdue a month or more.  

Rant off!

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jones, Alison R.
Sent: Monday, April 21, 2008 9:18 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] RE: Two questions (ILL articles on reserve and
Requestingrenewal)

I'd like to know on #2 as well - I've always assumed that if the due
date is the date its due back to the lending library, then one needs to
request renewal enough in advance that they can still get the book back
by this date (so I try to renew about a week ahead - when I give our
patrons a due date - I give them a full week early because we have had
items take almost 2 weeks in the mail before, but I figure a week should
be enough of a "good faith effort" to get the item back on time).

But if its typical ILL practice for the other - then I need to do that -
I normally still do renew items if they request renewal on the due date
or within a couple of days - but I've always assumed that I'm being
nicer to other libraries in doing that than to our own patrons (who
can't renew once its overdue...) But maybe that's just what is expected?

What about items that are a month overdue?  Occasionally I get renewal
requests for items that I've already sent out the one month overdue
notice on... Do most of you go ahead and renew for a full renewal
period, say no completely, or give them a weeks' renewal to get the book
back during?  Just wondering now that the question has come up... 

Alison

Alison Jones

Public Services Librarian

Baptist College of Florida

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Robinson, Arthur 
Sent: Sunday, April 20, 2008 8:47 PM
To: Interlibrary Loan Listserv
Subject: Two questions (ILL articles on reserve and Requesting renewal)

I know both these topics have been discussed before, but I can't
remember the details.

(1)      I have just discovered that a professor put an ILL article I
had obtained for him on reserve.  The semester's just about over, but
for the future, how should I handle this?  I know we shouldn't put ILL
books on reserve, but is there a problem, copyright or otherwise, with
putting articles on reserve?  Should I warn faculty that ILL articles
shouldn't be put on reserve?

(2)     A colleague in Circulation is taking over from me (yay!) the
task of keeping track of due dates for ILL, requesting renewals,
harassing deadbeats, etc.  I have a vague memory that some libraries
want renewal requested two or three days before the book is due back at
their library, so I had got into the habit of requesting renewal daily
for all books three days  before the due date (I come in seven days a
week).  My colleague usually comes in five days a week, so I suggested
she might want to request renewal on Friday for books that were due back
at the other library over the weekend or on Monday.  But apparently this
isn't happening.  Am I misremembering and/or paranoid?  If, for example,
the lending library's due date is April 21, is it safe for her to wait
until the 21st to request renewal, or should she do so before then, and
if so, how many days before?  

Thank you!

Arthur Robinson (GLG)

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