[ILL-L] RE: Two questions (ILL articles on reserve andRequestingrenewal)

[Campbell, Heather]

Such colorful language!  ;>)
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Robinson, Arthur 
Sent: Monday, April 21, 2008 10:42 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] RE: Two questions (ILL articles on reserve
andRequestingrenewal)


 

________________________________

From: ill-l-bounces at webjunction.org on behalf of Campbell, Heather
Sent: Mon 4/21/2008 9:42 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] RE: Two questions (ILL articles on reserve
andRequestingrenewal)


Warning!  
Rant ahead!
Rant on!
We have a 60 day loan period- no renewals.  No renewals is in big
letters all over the place: highlighted on the lending label, in BOLD
letters under the due date on the paperwork, in our policy statement, in
our constant  data in multiple locations.  And yet- we often get renewal
request many times for overdue books. 
 
Just keep saying

 

NO RENEWALS!

 

NO RENEWALS!!

 

NO RENEWALS!!!

 

NO RENEWALS!!!! 

 
 
Eventually we'll read between the lines.
 
Arthur Robinson (GLG)
 
P.S.  Would you please renew the last book you loaned us?
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