[ILL-L] Updating to received....

[Campbell, Heather]

Our State Library serves as a referral center.  They update to
'received' but may do it when it's shipped.  I'm not sure how they
handle the "returned' part.  I usually don't have a problem with
checking the books from the referrals back in.
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of ILL
Sent: Wednesday, April 16, 2008 8:58 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Updating to received....


Hello out there......
We have a Regional Dept. which sends library materials all over Alaska
to people that don't have access to libraries.
When they make ILL requests they are sent directly to the patron.  Thus
I never see the ILL's or materials so I can't update them to received.  
Should I automatically update them to 'Received' when they show up on my
'Special Messages/Borrower" list??
I was wondering how other libraries handle this when something is sent
directly to a patron.
Any suggestions would be welcome.  

 Thanks! 
Susan Shelton
Interlibrary Loan Department
Fairbanks North Star Borough Library (X#4)
Fairbanks, Alaska
Phone 907-459-1036
FAX 459-1024

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