[ILL-L] "Only update when requested" UPDATE!

[Campbell, Heather]

Those aren't the locations of my "repeat offenders", either. 


Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Document Delivery
Sent: Wednesday, April 16, 2008 1:35 PM
To: wilkinson at sepl.lib.ok.us; Interlibrary Loan Listserv
Subject: RE: [ILL-L] "Only update when requested" UPDATE!


Yes, I don't think we were thinking of central locations with branch
libraries, etc., Ed. 


Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352
docdelivery at iona.edu

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Linda Wilkinson
Sent: Wednesday, April 16, 2008 1:02 PM
To: 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] "Only update when requested" UPDATE!

That would be a non-starter with my bunch.  I could maybe hound some of
my branches into telling me what has arrived - but there would always be
some items that never leave "shipped" status.  After 3 years on the job
I've just now got most of them trained to let me know when they return
their items.

As for each branch updating WRS themselves, it's a nice idea but in
practical terms in my library system it would result in total chaos!  I
need to keep track of what's going on, and the only way to do that is to
do it myself.  (Which is what keeps me in a job, incidentally.)

I've often thought that some type of interim status between "shipped"
and "received" might be useful, to let borrowers acknowledge that a
request was filled without implying the item has arrived.  

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Linda Wilkinson, ILL Coordinator
Southeastern Public Library System of OK OCLC symbol: OKI
wilkinson at sepl.lib.ok.us 


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org]
On Behalf Of Joe Ellison
Sent: Wednesday, April 16, 2008 10:53 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] "Only update when requested" UPDATE!

The flip side of this are those libraries that say "we update to
received when you say shipped". While that gets us our IFM payment, it
makes the system useless for tracking. These libraries tend to be ones
that also never update to returned. I understand that they are often a
central borrower handling requests for many libraries, where the loan is
shipped directly to the end-user library, but it would be preferable to
institute a system in which those end-users could either update WRS
themselves, or notify the central borrower as to status.

Off my soapbox, now.

Joe Ellison
Document Delivery Assistant, Transportation Library (OCLC symbol JCR)
Northwestern University Library, 1970 Campus Dr.
Evanston, IL  60208-2300
phone: (847)491-8600, fax: (847)491-8601 j-ellison at northwestern.edu
ARIEL: 129.105.19.35 or staff019035.library.northwestern.edu
Visit the Transportation Library: 
http://www.library.northwestern.edu/transportation

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