[ILL-L] Auto-Deflection MAXCOST Issue

[Campbell, Heather]

I don't like to time-out if I can help it and prefer Conditionals to
inform about the policy.     We're a EMST library, too- so we're talking
about more than 4 days if they entered us twice.  The requesting
customer would be impacted more than the requesting library.   The
conditional slows the request up as it is while sending the
meta-message:  "BUSTED!"


Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985


-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org
<mailto:ill-l-bounces at webjunction.org> ] On Behalf Of Pat Johnson
Sent: Monday, April 07, 2008 11:23 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Auto-Deflection MAXCOST Issue


How about just letting those 'get around' requests just sit for the
4(four) working days, til they move on.... would that not slow down
their attempts at requesting auto deflected materials?

Campbell, Heather wrote:
> We had a similar "getting around the deflection & policy" issue this
> past December.  The borrowing library deleted both the OCLC number and
> the publication date before sending the request for just published
> books.
> 
> Borrowing libraries frequently also send us requests for AV- which we
> don't own and deflect for-by sending them as article/photocopy
requests.
> 
> My staff answers both types of "get arounds" with "policy problem"
> type conditionals.  And sometimes they hiss at the computer as they do
> it.  ;>)
> 
>
> */Heather Campbell
> Special Services ~ Interlibrary Loan and Books By Mail Jacksonville
> Public Library/**/ Jacksonville, Florida 32202
> ill at coj.net    904-630/*-2985
>
> 
>
> ----------------------------------------------------------------------
> --
> *From:* ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org
<mailto:ill-l-bounces at webjunction.org> ] *On Behalf Of *Jennifer Kuehn
> *Sent:* Friday, April 04, 2008 2:12 PM
> *To:* 'Interlibrary Loan Listserv'
> *Subject:* RE: [ILL-L] Auto-Deflection MAXCOST Issue
>
> Yes, the OCLC system is not smart enough to read text. It can only
> look for IFM and a number before it to determine whether to deflect.
> 
> Putting text in the maxcost field is way to get around maxcost
> deflection.
> 
>
> Jennifer Kuehn
>
> Head, Interlibrary Services
>
> Psychology Subject Specialist
>
> Ohio State University (OSU) Libraries
>
> 280C Sullivant Hall 1813 N. High St.  Columbus OH 43210
>
> 614.292.1942 614.292-3061 fax
>
> kuehn.1 at osu.edu <mailto:kuehn.1 at osu.edu <mailto:kuehn.1 at osu.edu> >
>
>    
>
>    
> 
>
>
------------------------------------------------------------------------
> *From:* ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org
<mailto:ill-l-bounces at webjunction.org> ] *On Behalf Of *Rothbaum, Ellen
> *Sent:* Friday, April 04, 2008 1:46 PM
> *To:* ill-l at webjunction.org
> *Subject:* [ILL-L] Auto-Deflection MAXCOST Issue
>
> We have auto-deflection set up in our policies to deflect requests
> where the MAXCOST is less than our charge.  However, today we received
> a requests which said:
>
> FREE/LVIS/AMIGOS
>
> in the MAXCOST field.  Does anyone know why this happened?  I think
> that it is the second request like this that we received.  Thanks
>
> Ellen Rothbaum, MS, AHIP
> Assistant Director
> Daniel Carroll Payson Medical Library
> North Shore University Hospital
> 300 Community Drive
> Manhasset, NY 11030
> Voice:  (516) 562-4324
> Fax:  (516) 562-2865
> ellenr at nshs.edu
>
>
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--
Patricia A. Johnson    
Interlibrary Loan librarian
Chautauqua Cattaraugus Library System
106 W 5th ST
Jamestown NY 14701
716-484-7135, x243
716-483-6880 fax




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