[ILL-L] Auto-Deflection MAXCOST Issue

[Campbell, Heather]

We had a similar "getting around the deflection & policy" issue this
past December.  The borrowing library deleted both the OCLC number and
the publication date before sending the request for just published
books.  
 
Borrowing libraries frequently also send us requests for AV- which we
don't own and deflect for-by sending them as article/photocopy requests.
 
My staff answers both types of "get arounds" with "policy problem" type
conditionals.  And sometimes they hiss at the computer as they do it.
;>)
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library
Jacksonville, Florida 32202
ill at coj.net    904-630-2985 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jennifer Kuehn
Sent: Friday, April 04, 2008 2:12 PM
To: 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] Auto-Deflection MAXCOST Issue


Yes, the OCLC system is not smart enough to read text. It can only look
for IFM and a number before it to determine whether to deflect.
 
Putting text in the maxcost field is way to get around maxcost
deflection.  
 
Jennifer Kuehn

Head, Interlibrary Services

Psychology Subject Specialist

Ohio State University (OSU) Libraries

280C Sullivant Hall 1813 N. High St.  Columbus OH 43210

614.292.1942 614.292-3061 fax

kuehn.1 at osu.edu <mailto:kuehn.1 at osu.edu> 

    

    

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Rothbaum, Ellen
Sent: Friday, April 04, 2008 1:46 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Auto-Deflection MAXCOST Issue



We have auto-deflection set up in our policies to deflect requests where
the MAXCOST is less than our charge.  However, today we received a
requests which said:

FREE/LVIS/AMIGOS 

in the MAXCOST field.  Does anyone know why this happened?  I think that
it is the second request like this that we received.  Thanks

Ellen Rothbaum, MS, AHIP 
Assistant Director 
Daniel Carroll Payson Medical Library 
North Shore University Hospital 
300 Community Drive 
Manhasset, NY 11030 
Voice:  (516) 562-4324 
Fax:  (516) 562-2865 
ellenr at nshs.edu 

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