[ILL-L] incorrect citations in databases

[Klump, Holly]

I'm finding more and more citations incorrect in our databases.  
 
95% of our requests are directly from the databases (when they come
through another way I always double check them through a search first)
and more and more I'm getting "not found as cited" as a reason for not
lending.  
 
Granted, sometimes this is because a lender has just chosen the wrong
radio button (and it automatically goes as unfilled even though in my
borrowing comments I ask that you conditional not found as cited grumble
grumble), but sometimes it really IS wrong.
 
Who do I contact about this?  Can anyone tell me why this happens so
often?  Is it careless database entry or that the publisher changes
things last minute?
 
It is making me grumpy.
 
Holly Klump
ILL Coordinator
 
Regina Library
Rivier College
603.897.8255
 
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