[ILL-L] Paperwork Retention vs. Patron Privacy

[Klump, Holly]

We discard a lot more frequently.  (thanks for reminding me, its the
beginning of the month!)  
 
On April 1, I will recycle anything from Feb...on May 1 I will get rid
of March, etc.  We keep requests in a bin when we are done with it,
separated by month. We are a smaller library so this works well for us.
 
We figure that most of what we send is via email or ariel, so its saved
in archives for the whole semester.  (We do a simliar thing with
archived requests in email...anything from the fall we will delete at
the end of this semester.  Ariel holds only 999 archived requests so
when it is full, we delete a bunch from the earliest dates.)  
 
Students want their articles the day before they even request them, so
if they have not contacted us in two months about not receiving
something, they have lost interest.  
 
As far as I know this has never been a problem.  Plus, its all kept in
Clio so if we really needed to request something again, we have records
of where we got it from.
 
holly

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Lynn Melchor
Sent: Tuesday, April 01, 2008 3:23 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Paperwork Retention vs. Patron Privacy



We have been retaining ILL request paperwork for the number of years
suggested by the ILL Code.

However, I've heard libraries mention they discard requests at the end
of the year, due to patron privacy issues.

Does anyone discard their requests frequently, and has it caused any
problems?

 

Thanks for your input!

Lynn Melchor

ILL Coordinator

Elon University (NEO)

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