[ILL-L] Aged to next lender and duplication

[Beth Willis]

We are seeing more and more of this: items shipped to us by libraries that allowed a request to the next lender. We then end up with duplicate copies --- wasted staff time and postage at both ends.
 
There are some libraries which we notice follow this pattern with frequency. Others are intermittent. Should I bring it to the attention of the libraries which allow the aging and then ship anyway? Or is this due to some disconnect between ILLiad or Clio and WorldCat that they can't help? (We do not use ILLiad or Clio here.)
 
Thanks, all!  :)
 
 
 
Beth Willis
ILL Department Head
bwillis at mcpl.lib.mo.us
Phone: (816) 521-7231
Mid-Continent Public Library - http://www.mcpl.lib.mo.us
Unless explicitly attributed, the opinions expressed are personal.
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