[ILL-L] Books checked out

[Document Delivery]

Our system charges $1.00 a day for a recalled book not returned. They do
return it fast. 


Edward Helmrich
ILL Office
Ryan Library
Iona College
914-633-2352 
docdelivery at iona.edu

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Melissa Jackson
Sent: Wednesday, September 19, 2007 2:09 PM
To: ill-l
Subject: Re: [ILL-L] Books checked out

If the book is missing/lost, or is checked out and the due date is 2
days or more out, we'll go ahead and ILL it.   We've learned that our
patrons don't respond to recalls in a timely manner, so it's better
service to go ahead and get it elsewhere rather than wait several
days/weeks for it.

If a person wants to ILL a Reserve or Reference book the answer is no.
Access may not be convenient, but it /is/ on the shelf.  In a little
over 7 years, I've had only two patrons get really upset over this.
That's not bad odds. :)

Hope this helps!


Melissa Jackson
ILL Librarian


>>> 
From: 	"Jean M. Wurster" <jwurster at catawba.edu>
To:	ill-l <ill-l at webjunction.org>
Date: 	9/19/2007 10:47 AM
Subject: 	[ILL-L] Books checked out

What do you do when a student wants a book that is checked out for a
month?  Can one request this book on interlibrary loan?
 
  Thanks for your help with this. 



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