[ILL-L] Books checked out

[Melissa Jackson]

If the book is missing/lost, or is checked out and the due date is 2 days or more out, we'll go ahead and ILL it.   We've learned that our patrons don't respond to recalls in a timely manner, so it's better service to go ahead and get it elsewhere rather than wait several days/weeks for it.

If a person wants to ILL a Reserve or Reference book the answer is no.  Access may not be convenient, but it /is/ on the shelf.  In a little over 7 years, I've had only two patrons get really upset over this.  That's not bad odds. :)

Hope this helps!


Melissa Jackson
ILL Librarian


>>> 
From: 	"Jean M. Wurster" <jwurster at catawba.edu>
To:	ill-l <ill-l at webjunction.org>
Date: 	9/19/2007 10:47 AM
Subject: 	[ILL-L] Books checked out

What do you do when a student wants a book that is checked out for a
month?  Can one request this book on interlibrary loan?
 
  Thanks for your help with this.