[ILL-L] "lost" mail dilemma

[Stefanie Nordbrock]

Yesterday I finally received 2 mail buckets full of ILL's that had been
mailed a month ago. All of the items were at "Received ?" status and when
I marked them received I also asked for renewals. Here's my problem. Most
of the lending libraries said no and the items are already due and/or
overdue. What would you do? Keep them any way? Call each library and
explain the problem hoping to change their mind? Return them all and start
over, again having my patrons wait even longer? I'm not talking one or two
items but 22! What would you do?

Stefanie
--
Stefanie Nordbrock
Interlibrary Loans - ZPT
Prescott Public Library
Prescott, AZ 86303
(928) 777-1510


"You can't make someone else's choices. You shouldn't let someone else
make yours."
- Gen. Colin Powell