[ILL-L] 2007 CLA Support Staff Annual Conference

[Cayer, John]

Please join us!

THE CONNECTICUT LIBRARY ASSOCIATION SUPPORT STAFF SECTION PRESENTS
CLASS: CAREER RENEWAL 2007
A Series of Workshops, Presentations, and Networking Opportunities For Library Paraprofessionals

MANCHESTER COMMUNITY COLLEGE (MCC) in MANCHESTER, CT    
Friday, November 2, 2007

Coffee and Registration			9:30-10:00 a.m.

Conference Opening			10:00-10:30 a.m.
Opening Remarks by John Cayer, C.L.A.S.S. Chairperson 
Opening Remarks from the Connecticut Library Association 
Opening Remarks from Manchester Community College

10:45 a.m. - 12:00 noon / Session I (choose one)

A. Extreme Customer Service - Repeat Performance!
Find out why extreme customer service is essential for libraries to succeed in the age of Amazon, Google and ever more sophisticated patrons. Presented by Louise Berry, Director, and Alan Gray, Assistant Director, both from the Darien Public Library. Darien PL won the 2001 CT Excellence in Service Award for their customer service model.

B. Career Counseling
Brandon T. Hooker, research analyst with the CT Dept. of Labor, will lead you on an excursion to explore your career opportunities, including the local job market, and how information sciences jobs fit in. Mr. Hooker is responsible for assisting in the development, production, and presentation of the Connecticut Industry and Occupational Forecast.

C. Journal Management in the 21st Century 
This session will deal with the importance of journal collections in libraries and how we can change and improve our journal collections; how we are going to continue to pay for journals; and what our users are telling us about our journal collections. Presented by Mary Ellen Bowen, Serials Librarian at Central CT State University.

D. Hands-on Training - Microsoft Word 2007 
Get hands-on experience with a variety of new features in Word 2007: the Word "New Document" window; toolbars; autocorrect; autocomplete; selecting text and fonts; setting margins; saving a document; printing, more! Presented by Diane Lindsay, adjunct professor at Manchester Community College.
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12:00 noon - 1:00 p.m. LUNCH (included)
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1:15 - 2:30 p.m. / Session II (choose one)

A. Blogging to be Organized
Blogs have quickly become an ever-present means for information dissemination and a number of easy, simple and straightforward tools exist for accessing and managing both personal and work-related content. This presentation will provide an overview of the many facets of blogging including the basics of using services like del.icio.us and newsreaders/aggregators for information management. Presented by Nick Lux, Information Technology Consultant for NELINET.

B. iCONN Enhancements - What you need to know
Gail Hurley, Statewide Library Catalog Coordinator for the CT State Library, will give an update on new features and enhancements to iCONN and the statewide catalog, reQuest.

C. Resume Writing for Career Advancement
The workshop will cover the basics of résumé design along with topics including developing a summary or profile, identifying and promoting achievements, enhancing the résumé's visual appeal, keywords, ASCII conversion, on-line résumé posting basics and cover letters. Presented by Anne Banaszewski, a National Certified Resume Writer who works for the CT Dept. of Labor.

D.  Virtual Reference - Where are we now?
Virtual reference is no longer considered the new kid on the block. Connecticut has been offering real-time virtual reference service to interested libraries since October 2001.  How has the service evolved here and elsewhere among public and academic libraries? This program will provide an overview of what some libraries are currently doing to meet their patrons' reference needs within the context of the online environment. Amy Terlaga, Assistant Director of User Services at Bibliomation, will be your guide.

2:45 - 3:45 p.m.  Keynote Address

Librarians Take on the USA Patriot Act by Peter Chase of the "CT 4"

Peter Chase and three other CT librarians were subjected to a federal gag order when they refused to reveal patron information to the FBI without a court order. Represented by the ACLU, they sued the federal government over the Patriot Act and won. Chase will discuss the "John Doe - Connecticut" case and need for privacy of patron records.

Peter Chase has been the Director of the Plainville Public Library for the last 26 years. He got his library degree from the University of Pittsburgh. He is also currently the chair of the Connecticut Library Association's Intellectual Freedom Committee. This year, he and his three colleagues won the Paul Howard Award for Courage from the American Library Association and the Roger Baldwin Medal of Liberty from the American Civil Liberties Union.

3:45 - 4:00 p.m.  Wrap-Up Session



Registration Form

Name: ________________________________ Library Affiliation: ____________________________

Home Address: __________________________________________________________________________ 

Phone Number (Daytime) __________________________  E-MAIL: _____________________________

If you need a special accommodation, please call or e-mail John Cayer at least two weeks prior to the conference.    JCayer at mail.fairfield.edu (203) 254-4000 ext. 2135
 
                   First Choice			 	    Second Choice

Session I:  ______________________________	____________________________________

Session II: ______________________________	____________________________________

Cost: (includes refreshments and lunch)
                                                                                       
$40.00  FOR CLA MEMBERS
$50.00  FOR NON-CLA MEMBERS

Make checks payable to CLA and mail to: Kris Golden, Willimantic Library Service Center, 1320 Main St. Suite #25, Willimantic, CT. 06226   Fax (860) 423-5874 
EMAIL:kgolden at cslib.org