[ILL-L] ILL Cost Study / ILL for outside users

[Margaret Ellingson]

Actually, the most recent ARL study was conducted during 2003 and results
were published in 2004.  This study looked at both mediated and unmediated
requesting.  See http://www.arl.org/bm~doc/illstudy.pdf for a brief summary
of the results and ordering information for the full study report, including
the very detailed worksheets used.  Everyone should keep in mind that even
the non-ARL libraries participating in this study were relatively large &
academic so the results may or may not generalize well to other types &
sizes of libraries.  - Margaret Ellingson

 

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Margaret W. Ellingson                  EMAIL:
<mailto:margaret.ellingson at emory.edu> margaret.ellingson at emory.edu

Interlibrary Loan/Reference           PHONE: 404-727-6893

Woodruff Library                          FAX: 404-727-0052

Emory University                          ARIEL: ariel.library.emory.edu

Atlanta, GA 30322-2870  USA     OCLC: EMU ::  NUC: GEU

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From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Mulvey, Dan
Sent: Thursday, September 06, 2007 10:56 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] ILL Cost Study / ILL for outside users

 

Has anyone done a recent analysis on the average cost of borrowing books and
articles in ILL?  I'm about to embark on this myself and I would assume this
would entail examining expenditures (OCLC costs, CCC, IFM, delivery/postage
charges) as well as an analysis of average staff time spent for a request.  

 

The analysis done by ARL came up with an average of $22 to borrow a book -
but that study was done 10 years ago.  Others have argued that, in the last
decade, this average should be lower now due to new technology developed -
resulting in reduced staff time.

 

Our need for a cost analysis has come about because of pressures on the
library to extend ILL privileges to individuals that are not affiliated with
the institution.  We need to come up with a fair amount to charge them as a
flat fee.  Have any of you run into this situation?  What do you charge
non-affiliated patrons?

 

Thanks for any input!

 

Daniel J. Mulvey

Interlibrary Loan Coordinator

Warren Hunting Smith Library

Hobart and William Smith Colleges

Geneva, NY  14456

phone: 315-781-3550

fax: 315-781-3560

mulvey at hws.edu

 

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