[ILL-L] Multiple Postings about OCLC Problems

[Rogers, Denise]

I would gently want to agree with Judith on this.  I am irritated by the
"me toos" when someone offers  a resource and everyone who wants a copy
posts the request to the list.  Why not just reply directly to the
person who offered the resource?

 

Oh well, I make good use of my delete button.  I expect one day I will
wear it out :-)

 

"I solemnly swear, I am up to no good"

Harry Potter and the Prisoner of Azkaban

Denise Rogers
ILL Manager, DePaul University Libraries
DePaul University
Richardson Library
2350 N Kenmore
Chicago, IL 60614
OCLC symbol IAC
fax 773/325-7870
voice 773/325-7870
personal email: not2good at gmail.com

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of GayLynn Burchett
Sent: Thursday, August 30, 2007 12:37 PM
To: wilkinson at sepl.lib.ok.us; Interlibrary Loan Listserv
Subject: RE: [ILL-L] Multiple Postings about OCLC Problems

 

It's kind of nice to be able to put the question out there on the list
if you're having trouble to see if others are having trouble also. At
that point, then the person could contact OCLC or whomever they need to
report the problem to. If you don't ask, you don't know. And the problem
could be only related to your library or institution.

 

GayLynn J Burchett >^..^<
Systems Librarian 
Avera McKennan Library-MKE 
800 E 21st St. PO Box 5045 
Sioux Falls SD 57117-5045 

phone: 605-322-8476 
fax: 605-322-8480 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Linda Wilkinson
Sent: Thursday, August 30, 2007 12:24 PM
To: 'Interlibrary Loan Listserv'
Subject: RE: [ILL-L] Multiple Postings about OCLC Problems

 

I guess it all depends on how you define "mutual assistance with ILL
questions".  I'd hate for people to hesitate asking a question (and
getting help or reassurance) because it might annoy someone else on the
listserv.  

 

Anyway, I actually appreciate seeing notices of address changes here on
the listserv.  I don't check the addresses on the workform every single
time, for libraries I've used before, so getting a notice on here about
it ensures that I'll change the address in my database.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Linda Wilkinson, ILL Coordinator
Southeastern Public Library System of OK
OCLC symbol: OKI

wilkinson at sepl.lib.ok.us 

 

 

 

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Koveleskie, Judith
Sent: Thursday, August 30, 2007 12:16 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Multiple Postings about OCLC Problems

 

Am I the only one who is tired of postings to this list when there are
problems with OCLC?

 

If I were unable to get into resource sharing or some other area, I
would notify OCLC so they could send out a notice to everyone and then
resolve the problem and let us know when it has been corrected.  If you
don't report it to OCLC, nothing will happen..

 

Questions to this list with all the "me too" responses do nothing to
solve the problem and clutter inboxes.

 

I thought the purpose of the listserv was to provide mutual assistance
with interlibrary loan questions, not as a place to report OCLC
malfunctions.

 

Similarly, if your address changes or you a going to a nonsupplier
status [except in case of a sudden emergency] make these changes on
OCLC.  I, for one, am not going to keep track of these posts to the
list.  I check the policy directory or your workforn for all of that
information.  So keep those up to date.

 

 

 

Judith A. Koveleskie

Periodicals Librarian

Seton Hill University

Reeves Memorial Library

1 Seton Hill Drive

Greensburg, PA 15601-1548

724-838-7828 

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