[ILL-L] Common Practice: ? Sending Tables of Contents ~ in lieuof ...

[Laura Barnard]

We also have a large genealogy collection, some of which can be lent for Library Use Only and some which doesn't go out at all.

We have begun the process of deflecting by item record those titles that don't go out.  We deflect them only for loan; we can still receive copy requests submitted on those bib records.  We dedicate about a half hour each day to this project.

This has seemed important to us for two reasons: getting the loan requests for these titles out of our pending file helps our statistics as it balances the fill rate, and our lender is able to use her time previously spent on these requests getting the other loans out the door more quickly.

Laura Barnard
Interlibrary Loans
Seattle Public Library (UOK)
206-386-4601
ill at spl.org

>>> "Linda Neely" <lneely at michigan.gov> 10/30/2007 10:56 AM >>>
We have a large non-circulating genealogy collection, and many of our
lending requests are for items in that collection.  We don't deflect
these requests because then we might miss photocopy requests we could
and should fill.   If we are the only holding library for a loan
request, we offer to copy index or contents pages so that the requesting
library's patron can come up with a page citation for a future photocopy
request.  If we aren't the only holder, we just say no, non-circ.


Linda K. Neely
Reference,  Interlibrary 
Loan & MeLCat Librarian
Library of Michigan
Department of History, Arts & Libraries
702 W. Kalamazoo Street
Lansing, MI 48915
www.michigan.gov/libraryofmichigan 

My Phone: 517-373-3687
Fax:  517-373-5853
Email: lneely at michigan.gov 


>>> augusjo at earlham.edu 10/29/2007 1:38 PM >>>
Except as a response to a poor citation, what would be the purpose of
sending a TOC in lieu of a book or article?

On 10/29/07, Beth Lubar <nostupidquestions at gmail.com> wrote:
>
> Hello All and Happy Monday --
>
> When we can't loan a requested item, we provide instead a Table of
> Contents (or similar information), free of charge.  The only time we
would
> charge for the Table of Contents would be if it were the actual item
> requested.
>
> Is this a common practice to provide TOCs in lieu of requested
items?
> If so, do most libraries charge for the TOC?
> I'm wondering whether or not this issue is addressed anywhere in ILL
> guidelines or best practices.
>
> Thank you all for your participation in this illuminating list!
>
> --
>
> ~ Whoever said there are no stupid questions never worked a reference
desk
> ~
>
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-- 
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu 
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