[ILL-L] maxcost entry, another pet peeve

Tue Oct 23 15:50:55 EDT 2007

Where did you find that WCRS won't allow that for IFM transactions?
I had a case a few months back where I put someone in our string that I 
thought was a free lender, but had changed their policies and charged us 
anyway. We had it set to $0 IFM, and the charge they put on it still went 
through.
We just paid it, since we could never get them to reply to our emails or 
phone calls, but that's sort of besides my point.
So, where did you find that info?

~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
Britne Rockwell
Research Library
Federal Reserve Bank of St. Louis
p: 314-444-8906
f: 314-444-8694
Britne.E.Rockwell at stls.frb.org

"joseph augustin" <augusjo at earlham.edu> 
Sent by: ill-l-bounces at webjunction.org
10/23/2007 02:28 PM
Please respond to
Interlibrary Loan Listserv <ill-l at webjunction.org>

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Re: [ILL-L] maxcost entry, another pet peeve

If a borrowing library's MAXCOST is less than what you plan to charge,
you really shouldn't be filling the request at all, unless they've agreed 
to raise their MC. 
WCRS won't even allow it, for IFM transactions. 
I agree, however, that conditioning a request, when the stated MAXCOST is 
high enough already, is ridiculous.

-- 
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307 
ill at earlham.edu

On 10/23/07, Rothbaum, Ellen <Ellenr at nshs.edu> wrote: 
We had a problem with a library not being willing to pay our charges,
despite a stated MAXCOST of less than what we charged.  We checked with 
our local OCLC provider (NYLINK), and the answer was that the requesting
library was responsible for paying for the ILL.  PERIOD.

Ellen
Ellen Rothbaum, MS, AHIP
Assistant Director
Daniel Carroll Payson Medical Library 
North Shore University Hospital
300 Community Drive
Manhasset, NY 11030
Voice:  (516) 562-3424
Fax:  (516) 562-2865
ellenr at nshs.edu

-----Original Message----- 
From: ill-l-bounces at webjunction.org
[mailto: ill-l-bounces at webjunction.org] On Behalf Of Joe Ellison
Sent: Tuesday, October 23, 2007 12:56 PM 
To: ill-l at webjunction.org
Subject: [ILL-L] maxcost entry, another pet peeve

While we're pet peeving, I've just had an instance of mine show up--a 
request with an ifm maxcost greater than our charge, that still 
includes a billing note to the effect that all charges must be
approved through a conditional before the borrower will agree to pay.
I've come to think that such requests to confirm charges are related
to a library's not checking policies before placing requests, 
especially when I see free lenders listed after charging lenders in
the string. Please--if you set a maxcost other than 0, allow us to
assume that you will automatically approve charges up to that amount.
If you really want to approve all charges before borrowing, try the 
free libraries first using a 0 maxcost, then set maxcost to "please
conditional all charges" when trying libraries that charge. At least
that way if a charging library takes the time to conditional the 
cost, they'll have the sense that the extra work might result in a
loan. As it stands now, if there are free lenders after the charging
lenders in the string, the conditional for cost as often as not
results in a NO when the borrower decides to go on and try the free 
lenders.

Joe Ellison
Document Delivery Assistant, Transportation Library (OCLC symbol JCR)
Northwestern University Library, 1970 Campus Dr.
Evanston, IL  60208-2300
phone: (847)491-8600, fax: (847)491-8601 
j-ellison at northwestern.edu
ARIEL: 129.105.19.35 or staff019035.library.northwestern.edu 
Visit the Transportation Library:
http://www.library.northwestern.edu/transportation 

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-- 
Joe Augustin
Interlibrary Loan & E-serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu _______________________________________________
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