[ILL-L] Pesky "Aged to next lender" issue

[Bierma, Lynn]

I'd send the symbols to my OCLC regional network with a complaint, and ask them to contact the respective networks for their libraries.  The regional networks should get themselves involved and are more likely to get somewhere with the libraries than OCLC.
 
I love the bumper sticker :)
 
Lynn Bierma 
Interlibrary Loan Operations Coordinator 
Room 219 
IL State Library 
300 S. 2nd Street 
Springfield, IL, 62701 
lbierma at ilsos.net 
PHONE: 217-558-1928 
FAX: 217-782-4446 

Jesse White, Secretary of State and State Librarian 

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]On Behalf Of Campbell, Heather
Sent: Tuesday, October 23, 2007 7:07 AM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Pesky "Aged to next lender" issue


I find it frustrating too.  How long had the items been in processing when you found out they'd aged?
Have you contacted OCLC on this?
 
I sometimes wonder if someone will come out with a bumper sticker: "Old Interlibrary Loan Librarians never die; they just age to the next lender."
 
Heather Campbell
Manager, Special Services (Interlibrary Loan & Books By Mail)
Jacksonville Public Library (JPL)
Jacksonville, FL 32202-3505
(904) 630-7017; VM: (904) 630-2986

   _____  

From: ill-l-bounces at webjunction.org on behalf of Beth Willis
Sent: Mon 10/22/2007 6:01 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Pesky "Aged to next lender" issue



Should I be alarmed that now on a DAILY basis we are processing MULTIPLE
borrowed materials sent by libraries where the request "Aged to next
lender"?

I've had 6 of these from 4 different libraries today alone. I've had to
go in and delete the requests from WCRS before they were duplicated by
other libraries (fortunately, they were still Pending).

What on earth is going on out there?  :?





Beth Willis
ILL Department Head
bwillis at mcpl.lib.mo.us
Phone: (816) 521-7231
Mid-Continent Public Library - HYPERLINK "http://www.mcpl.lib.mo.us/"http://www.mcpl.lib.mo.us
Unless explicitly attributed, the opinions expressed are personal.

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