[ILL-L] On campus document delivery service

[Nora Allred]

Hi Cris,

Do you scan and delivery the articles electronically?  Do you send paper 
copies via campus mail?  Also, how many faculty are there at LSSU?  Thanks!

Nora

Cris Roll wrote:
> Nora, we provide on-campus delivery only for faculty and only for articles.
> Books must still be picked up at the circulation desk.
>
> Cris Roll
> Circulation/ILL Supervisor
> Shouldice Library
> Lake Superior State University
> Sault Ste. Marie, MI 49783
> ----- Original Message -----
> From: "Nora Allred" <nsallred at mtu.edu>
> To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>; "ILLiad-l
> Discussion List" <ILLIAD-L at listserv.vt.edu>; "COLD-L"
> <cold-ill at otto.acs.nmu.edu>
> Sent: Thursday, October 11, 2007 1:36 PM
> Subject: [ILL-L] On campus document delivery service
>
>
>   
>> Dear Colleagues,
>>
>> We are considering an on-campus document delivery pilot and I was hoping
>> those of you who are providing document delivery could answer a few
>> questions.  I'll be happy to summarize the replies and post results.
>> Thanks in advance for your help.
>>
>> Do you provide Document Delivery Service to your On-Campus patrons (i.e.
>> not Distance Ed.?)
>> Does your Document Delivery include loan materials from your circulating
>> collections? (i.e. books pulled for delivery to patron.)
>> Who is eligible to use your Document Delivery service? (e.g. faculty,
>> grad students, etc.)
>> Which groups use it the most? (faculty, staff, etc.)
>> Which department does the Document Delivery processing and delivery in
>> your library? (ILL, Circ, DD)
>> If  ILL staff do the DD, please explain the basic workflow. (e.g.
>> borrowing, lending, combination, separate DD staff?)
>> How many DD requests do you receive and fill in a year (or term or month
>> - please specify)?
>> How successful is your DD on-campus service?
>> Did you add staff (students and/or FTEs) to meet increased demands?
>> Did you add "resources" (scanners, ILL management software, increased
>> postage budget)
>> What is your "request received to item delivered" turnaround time?
>> If you deliver loan items to on-campus patrons, how do you "transport"
>> them? (campus mail, student couriers, etc.)
>> Do you charge?  If yes, how much?
>> Did you start with a pilot project?  If so, what assessment tools did
>> you use at the end of the pilot to evaluate the program?
>>
>> Thank you again!
>> Nora
>>
>> --
>> Nora Allred
>> Head, Access Services
>> J. Robert Van Pelt Library
>> Michigan Technological University
>> Houghton, MI
>> phone: 906-487-3208
>> email: nsallred at mtu.edu
>> _______________________________________________
>> ILL-L mailing list
>> ILL-L at webjunction.org
>> http://lists.webjunction.org/mailman/listinfo/ill-l
>>
>>     
>
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>   

-- 
Nora Allred
Head, Access Services
J. Robert Van Pelt Library
Michigan Technological University
Houghton, MI
phone: 906-487-3208
email: nsallred at mtu.edu